Privacy Policy

At ACK Bakery & Catering Equipment, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make use of our services.

Information We Collect

We may collect the following information from customers and website visitors:

Full name
Email address
Contact number
Delivery and billing address
Company details (where applicable)
Payment information
Website usage information and cookies

Information is collected when:

Placing an order
Requesting a quotation
Contacting us through the website
Subscribing to marketing updates
Browsing our website

2. How We Use Your Information

Your information may be used for:

Processing orders and payments
Arranging deliveries and collections
Customer support and communication
Providing quotations and invoices
Improving our website and services
Sending promotional offers or updates (if consent is given)
Fraud prevention and security purposes

We only use customer information for lawful business purposes.

3. Protection of Information

ACK Bakery & Catering Equipment takes reasonable security measures to protect personal information against:

Unauthorized access
Loss or theft
Misuse or alteration
Unlawful disclosure

While we strive to protect your information, no online platform can guarantee complete security.

4. Sharing of Information

We do not sell, trade, or rent customer information to third parties.

Information may only be shared with:

Delivery and courier companies
Payment processing providers
Service providers assisting with business operations
Authorities where required by law

All third parties are expected to keep information confidential and secure.

5. Cookies & Website Usage

Our website may use cookies to improve user experience, analyze website traffic, and remember customer preferences.

Cookies help us:

Improve website functionality
Understand visitor behavior
Enhance website performance

Users may disable cookies through their browser settings if preferred.

6. Customer Rights

Customers have the right to:

Request access to their personal information
Request corrections to inaccurate information
Request deletion of personal data where applicable
Opt out of marketing communications

Requests can be submitted through our website contact page.

7. Third-Party Links

Our website may contain links to external websites. ACK Bakery & Catering Equipment is not responsible for the privacy practices or content of third-party websites.

8. Data Retention

Customer information is retained only for as long as necessary to:

Complete transactions
Meet legal obligations
Resolve disputes
Maintain business records

9. Changes to This Privacy Policy

ACK Bakery & Catering Equipment reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be published on our website.

Privacy Policy

2. How We Use Your Information

Your information may be used for:

Processing orders and payments

Arranging deliveries and collections

Customer support and communication

Providing quotations and invoices

Improving our website and services

Sending promotional offers or updates (if consent is given)

Fraud prevention and security purposes

We only use customer information for lawful business purposes.

3. Protection of Information

ACK Bakery & Catering Equipment takes reasonable security measures to protect personal information against:

Unauthorized access

Loss or theft

Misuse or alteration

Unlawful disclosure

While we strive to protect your information, no online platform can guarantee complete security.

4. Sharing of Information

We do not sell, trade, or rent customer information to third parties.

Information may only be shared with:

Delivery and courier companies

Payment processing providers

Service providers assisting with business operations

Authorities where required by law

All third parties are expected to keep information confidential and secure.

5. Cookies & Website Usage

Our website may use cookies to improve user experience, analyze website traffic, and remember customer preferences.

Cookies help us:

Improve website functionality

Understand visitor behavior

Enhance website performance

Users may disable cookies through their browser settings if preferred.

6. Customer Rights

Customers have the right to:

Request access to their personal information

Request corrections to inaccurate information

Request deletion of personal data where applicable

Opt out of marketing communications

Requests can be submitted through our website contact page.

7. Third-Party Links

Our website may contain links to external websites. ACK Bakery & Catering Equipment is not responsible for the privacy practices or content of third-party websites.

8. Data Retention

Customer information is retained only for as long as necessary to:

Complete transactions

Meet legal obligations

Resolve disputes

Maintain business records

9. Changes to This Privacy Policy

ACK Bakery & Catering Equipment reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be published on our website.

10. Contact Information

For questions regarding this Privacy Policy or your personal information, please visit: