Terms & Conditions
Welcome to ACK Bakery & Catering Equipment. By accessing our website, purchasing products, or using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
General
ACK Bakery & Catering Equipment supplies bakery equipment, catering equipment, refrigeration units, butchery equipment, furniture, event equipment, and related commercial products. All products and services are subject to availability.
We reserve the right to update product pricing, specifications, availability, and website content at any time without prior notice.
Delivery & Collection
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Delivery charges may apply depending on the customer’s location and order size.
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Estimated delivery times are provided as guidelines only.
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Customers must inspect all products upon delivery or collection.
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Risk and responsibility transfer to the customer once goods are delivered or collected.
Customers are responsible for ensuring sufficient access for deliveries and installations where applicable.
Returns & Exchanges
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Any damages or shortages must be reported within 48 hours of receiving goods.
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Returned items must be unused, in original packaging, and in resellable condition.
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Special-order, custom-made, electrical, or clearance items may not be returned.
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Approved returns may be subject to a handling or restocking fee.
Proof of purchase is required for all returns and exchanges.
5. Warranty
Selected products include manufacturer warranties where applicable. Warranty periods differ depending on the product and manufacturer specifications.
The warranty does not cover:
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Incorrect installation
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Negligence or misuse
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Electrical faults or power surges
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Normal wear and tear
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Unauthorized repairs or modifications
Customers must ensure products are installed and operated correctly according to manufacturer guidelines.
Product Information
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ACK Bakery & Catering Equipment aims to ensure that all product descriptions, dimensions, images, specifications, and pricing are accurate. However, slight differences may occur due to product updates, supplier changes, or display settings.
We reserve the right to correct any errors or omissions without prior notice.
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Equipment Installation
Certain commercial equipment may require professional installation by a qualified technician or electrician.
ACK Bakery & Catering Equipment will not be held responsible for damages caused by improper installation or failure to follow installation requirements.
Limitation of Liability
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ACK Bakery & Catering Equipment shall not be liable for:
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Indirect or consequential losses
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Business interruption or loss of profits
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Delays caused by suppliers or third parties
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Damages resulting from misuse or improper handling of products