Frequently Asked Questions (FAQ)

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1. What products do you sell?

ACK Bakery & Catering Equipment supplies bakery equipment, catering equipment, refrigeration units, butchery equipment, coffee machines, stainless steel tables, event supplies, and commercial kitchen equipment.

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2. Do you deliver nationwide?

Yes, we deliver across South Africa. Delivery fees and lead times may vary depending on your location and order size.

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3. Do your products include a warranty?

Yes, selected products include manufacturer warranties. Warranty periods may vary depending on the product.

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4. Can I request a quotation?

Yes, quotations are available on request. Simply contact us or fill in the contact form on our website.

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5. Do you sell equipment for start-up businesses?

Yes, we offer starter combo deals and commercial equipment suitable for bakeries, restaurants, butcheries, cafés, and catering businesses.

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6. How long does delivery take?

Delivery times depend on stock availability and your location. Some items may require additional lead time.

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7. Do you offer installation services?

Certain equipment may require professional installation by a qualified technician or electrician.

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8. What payment methods do you accept?

We accept EFT payments, card payments, and approved payment methods.

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9. Can I return a product?

Returns are subject to our Return Policy. Products must be unused and in original packaging.

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10. How can I contact ACK Bakery & Catering Equipment?

You can contact us through our website contact form for product inquiries, quotations, and support.

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